Category: Innovation Showcase
Under Secretary Martha J. Kanter to Keynote Innovator Spotlight
Under Secretary of Education Martha Kanter will be the keynote speaker for Innovator Spotlight 2012!
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Who You Gonna Call? NOVA’s Call Center Improves Customer Satisfaction
Northern Virginia Community College has created an organized system that helps callers across campus—a one-stop call center with trained agents who provide the majority of answers without transferring the call.
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2011 Innovation of the Year Award Winners
Congratulations to the 2011 Innovation of the Year award winners! The award recognizes staff, faculty, and administrators at member institutions who have designed and implemented a significant innovation at their colleges.
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