The Top 15 Complaints by Students About Taking Tests and Some Solutions

After 75 years of research and experience in testing, why are there still so many complaints by students about test quality and the conditions under which they’re administered? A decade of course surveys by more than college 1,500 students from all over the country has produced the 15 most frequent complaints about paper-based and online course tests. These complaints continue to bubble up to the surface in just about every course. Participants are able to propose their own solutions to these complaints.

Complaints include, “Some content on the test was not taught,” “Test content doesn’t reflect what I really know,” “Tests are too long,” and “Not enough time to finish.” Students raise issues that get to the heart of trust and respect of their instructors and the validity and reliability of the test scores. This session scrutinizes these complaints with participant input and suggests strategies they can use to resolve them. WARNING: This interactive session could change your testing practices forever.

This topic is available as a 1–1.5-hour workshop.

To find out more, email Ed Leach or call (480) 705-8200, x233.