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Writing Effective Business Correspondence

We’re inundated with the latest technical wizardry designed to relay our messages faster than ever – anywhere, anytime. But if the very substance of our messages – the actual thoughts, ideas, and meanings we’re sending – isn’t clear and free of clutter, all the wireless internet access in the world won’t help. Your words might still lose their impact, or worse, be misunderstood.

Learning objectives include

  • Helping employees improve the quality and effectiveness of their written communications;
  • Making business documents more powerful, persuasive, and professional;
  • Providing up-to-date, quick references for correct writing strategies and forms;
  • Mastering most practical writing tasks in a corporate setting; and
  • Effectively transferring and applying skills acquired during the workshop to on-the-job writing tasks.

Exercises include

  • Who is the Audience?
  • Starting With the Bottom Line
  • Using Headlines and Subheads
  • Using the Active Voice
  • Gaining Impact With Visuals
  • Writing an Abstract or Executive Summary.

To find out more, email Ed Leach or call (480) 705-8200, x233.

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League for Innovation in the Community College
4505 East Chandler Boulevard, Suite 250 · Phoenix, Arizona 85048 · Voice: (480) 705-8200 · Fax: (480) 705-8201

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